Frequently asked

• How many bottles do I get each month?

  That’s up to you! You can choose between a three- or six-bottle membership plan, with shipments delivered monthly—or reduce your carbon footprint by receiving three months' worth of wine in a single quarterly shipment.

• Can I change my plan?

  Absolutely, you can change your plan anytime from your Account page. Because we pack each shipment by hand, we ask that you make any changes to your plan at least 1 week prior to your shipment date.

• How do you source your wine?

  We source all our wines from like-minded distributors who share our passion for discovering exceptional bottles. These distributors seek out small, independent producers and share their stories with us. We have close relationships with our reps, who bring us only the wines they believe we’ll truly love. Some of our featured winemakers are even local, and we’ve been fortunate enough to meet them and fall in love with their wines straight from the source.

• How does delivery work?

  Typically it takes 5-7 business days from when an order is dispatched to its arrival at your door. By law, you’ll need to be there to sign for the delivery, so we’ll send you delivery updates in the days leading up to that to make sure you’re ready. We ship to most states. However, due to local state regulations, we cannot ship to Mississippi, Kentucky, Utah, Arkansas, Alabama or any address outside of the United States.

• Can I gift a club membership?

  A club membership makes a great gift. You can gift a membership by selecting the box that says “this is a gift” during the checkout flow. Gift memberships will expire after 1 year by default, after which point your recipient can choose to opt in our out.

• Why natural wine?

  For hundreds of years, “natural” was just the way wine was. It was vine ripened, fermented with the yeast on the grapes, and free from additives, pesticides, and anything else. Going back to these methods has a number of benefits:

  • Taste: Natural wine is a true reflection of the land its grown on. It has a much wider variety, with winemakers working express the unique traits and flavors of their terroir, rather than fitting into a specific idea of what their wine should taste like. 
  • Health: Natural wine is free from all of those not-so-savory additives that can be thrown in during processing. You know exactly what’s in it—and what’s not—which can mean fewer headaches, hangovers, and the rest.
  • Environment: Natural winemakers use organic and often biodynamic farming practices to tend their land. These result in healthier ecosystems within the soil and around them, with bees, bugs, birds, and more all playing their part in the cycle.
  • Small Farms: Running a farm is hard work. When you drink natural wine with us, you’re supporting small, family run businesses and the people who make them special.